Re-imagining the customer journey with gamification (featuring flaconi)

Open session with flaconi

Looking to drive engagement, retention, and conversion at every stage of your customer journey? Gamification isn’t just for lead generation, it can enhance your email flows, in-app usage, and website engagement to create a seamless, full-funnel customer experience.

flaconi, the leading beauty retailer, will join us to share their strategy: how they run two games per month, available in-app and on their website for one day only to boost engagement, and how they integrate gamification into email flows to drive retention and loyalty.

  • Date: Wednesday, January 21st 2026 
  • Time: 1PM (CET) 
  • Duration: 45 minutes

👉 Sign up here!


What’s on the agenda:

💡 Expert tips & tricks from hosts Christina Holm (Regional Manager DACH) and Erika Naud (Marketing Communications Manager).

🎯 flaconi case study: A behind-the-scenes look at their gamification strategy with Julia Piep (Head of CRM), Ines Münchow (Senior CRM Manager) and Leonie Wagner (Junior International CRM Manager).

📊 Customer examples from various industries showing how gamification can enhance the full customer journey, not just standalone campaigns.

👉 Save your spot today!

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