Information Security & GDPR

Our Approach to Data Security

We apply industry-recognized best practices to safeguard customer and end-user data. Our security program is designed to ensure confidentiality, integrity, and availability of information across our systems and processes.

We continuously monitor and update our security protocols, employ industry-leading encryption standards, and maintain comprehensive access controls to protect your data from unauthorized access. 


ISO 27001:2022 Certification

Playable is certified under ISO/IEC 27001:2022, the internationally recognized standard for Information Security Management Systems (ISMS).

This certification confirms that we have established, implemented, and continuously improved a structured framework for managing information security risks. It also demonstrates that our security controls are independently assessed and aligned with global best practices.

Playable was first ISO 27001 certified in 2019 and transitioned to the ISO 27001:2022 framework in 2024. As part of our ongoing audits, we continuously improve our security maturity and controls.

View our ISO 27001:2022 Certificate here


GDPR Compliance & ISAE 3000 Assurance

As a company operating within the European Union, Playable complies with GDPR requirements for the protection of personal data.

Our GDPR compliance is independently assessed through an ISAE 3000 assurance report. ISAE 3000 is an international standard used to evaluate the design and effectiveness of controls related to data protection and privacy.

The ISAE 3000 report:

  • Provides an independent assurance opinion on GDPR compliance
  • Assesses the effectiveness of data protection and privacy controls
  • Identifies potential gaps or areas for improvement
  • Demonstrates compliance with legal and regulatory requirements

This independent assessment provides our customers with confidence that personal data is handled in accordance with internationally recognized standards.

View our ISAE 3000 Assurance Report here 


Data Processing & Transparency

Playable acts as a data processor for customer data handled on our platform. Our Data Processing Agreement (DPA) defines how personal data is processed, secured, and protected in line with GDPR requirements.

We believe in transparency and provide clear documentation of our data protection practices, responsibilities, and safeguards.

View our Data Processing Agreement here